Shipping policy

Shipping Policy

Thank you for shopping with us!
Please read our Shipping Policy so you know what to expect when placing an order.

1. Processing Time

All items are handmade with care.
Processing time begins after your payment is received.

Processing Time:
1–2 weeks to make your garment.
(This does not include weekends, holidays, or shipping time.)

During busy seasons or sales, processing time may be slightly longer.

2. Shipping Time

Shipping time is separate from the processing time.

Once your order ships, delivery time depends on your location and the mail carrier.
You will receive a tracking number as soon as your order is shipped.

3. Incorrect Addresses

Please double-check your address before submitting your order.

We are not responsible for:

  • Orders shipped to the wrong address

  • Lost packages due to incorrect address information

If your order is returned to us because of an incorrect address, you must pay a re-shipping fee.

4. Lost, Stolen, or Delayed Packages

Once your package is handed to the carrier, it is out of our control.

We are not responsible for:

  • Lost packages

  • Stolen packages

  • Shipping delays caused by the carrier

If your tracking says “delivered” but you can’t find your order, please contact the carrier directly.

5. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.
Shipping fees are non-refundable.

6. International Shipping (optional — let me know if you want this removed)

International customers are responsible for any customs fees, taxes, or duties.

7. Order Updates

You can track your package using your tracking number.
If you need help with your order, feel free to reach out to us.